Why did an older order ship before a new one?

While knowing when your orders came in is important, ShipHero prioritizes orders and guides pickers to fetch orders that are:

  • They are prioritized by Required Ship Date (this is more important for a customer than when they placed the order).
  • Other orders that have products in the same locations as the prioritized by Required Ship Date orders (ShipHero also calculates the most efficient methods for Orders to be picked).