Getting Started
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      2. Getting Started

      User Guide Overview

      These articles will give you basic knowledge of the ShipHero platform and applications. Use this as a reference guide for navigating ShipHero.

      • Applications - This user guide defines the different application interfaces that customers can use with ShipHero.
        • Dashboard - This user guide explains what data can be viewed from the Web Dashboard.
        • Order Menu - This user guide goes over the dropdown menu for the Orders tab within the Web Dashboard.
        • Return Menu - This user guide reviews the dropdown menu for the Returns tab within the Web Dashboard.
        • Inventory Menu - This user guide reviews the dropdown menu for the Inventory tab within the Web Dashboard.
        • Purchase Orders Menu - This user guide reviews the dropdown menu for the Purchase Orders tab within the Web Dashboard.
        • Reports Menu - The user guide reviews the dropdown menu for the Reports tab within the Web Dashboard.
        • Shipping Menu - The user guide reviews the dropdown menu for the Shipping tab within the Web Dashboard. 
      • iOS Mobile App - The user guide will provide you the basic knowledge of the ShipHero iOS Mobile app.  
      • ShipHero Packing App - This guide goes over the Packing App and how to troubleshoot.
      • ShipHero Web App - Explains how to pack orders via the Web application.